My IP address has switched from Roadrunner to Comcast now, but apparently I am not fully “upgraded” to Comcast yet (because I haven’t gotten the big email switchover notification).
As per the test above, my download speeds are now roughly half of what they were before Craptast took over. My upload speeds are about triple what they were, though.
I ditched CrapTastic cable TV for Dish Network about a month ago, because the Comcast service kept going down and the picture quality had become terrible. Dish Network so far has been a great experience — beautiful picture quality, better value for the money, nice DVR service.
I’m really close to ditching Comcast for internet as well, and taking a flyer on a company that says I qualify for 6M down DSL service (ATT keeps saying their max is 1.5M down).
UPDATE: Here are the test results for a more distant server:
That download speed is not good, given what CrapTast charges for their internet services. If this doesn’t improve soon, it looks like I’ll give DSL a try.
4 comments On CrapTastic!
We have been running aDSL via HAL-PC, through our AT&T (f/k/a SBC/SWB/MA BELL) telephone line at 3.0 MBS, a heck of a lot better than cable.
The Dish has been far superior than cable.
We are happy to have fled COMCAST internet in May and cable in June.
I would call Comcast and troubleshoot, but I’ve made three calls to them in the last few weeks on non-technical issues, and haven’t had one take less than 20 minutes.
I’m guessing it will be faster and easier to call and order DSL if this situation doesn’t improve in the coming weeks.
I still dislike Comcast due to how they handled the email switchover, but when I did that test I came up with:
6474 kB/s down
1274 kB/S up
using the San Marcos server.
I’m in the Willowbrook area. I’d say call Comcast and make them explain why your connection where you are is lagging but it would likely be an exercise in futility.
I finally got the email from them for the email switchover. I’m getting mail on the new accounts now. I’m still getting mail from the RR accounts as well. I’m curious to see how long they’ll support both.
I’m still trying to get them to realize that I have a cable TV account with them and not a high-speed accont.
Every time I try to call in to pay my bill I get something like this:
ComCast: Sir, in order to do anything i’ll need the number on the back of your modem.
Me: I don’t have a modem, do you mean my cable box?
ComCast: No sir, your modem.
Me: But, I don’t have a modem through you, I’ve got DSL through AT&T.
ComCast: I need the number on the back of your modem before I can access your account.
Me: (read the number on the cable box)
ComCast: No sir, that’s a cable box number, I need the number on your modem.
Me: *hang up*
It’s really getting frustrating.
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